At the September 12th KM Chicago meeting, Rickie Tinimbang will present his master's Capstone research on The Knowledge Brain Drain. Mr. Tinimbang is interested in the problem of the retiring workforce, as senior employees leave companies due to retirement, leaving a smaller workforce with less experience. How will this impact the companies they leave? What can businesses do about it?
One option is to ensure knowledge transfer from the senior staff to junior staff through mentoring programs. Mr. Tinimbang will report on the mentoring program at a leading Fortune 500 company that specializes in risk management and consulting services.
Mr. Tinimbang is about to complete his Master's of Learning and Organizational Change at Northwestern. He is Administrator and Chief Operating Officer for Donnarich Home Health Care Inc., a provider of home healthcare services based in Lincolnwood, Illinois.
Please join us at our usual locations, Factiva's offices in the Loop or Allstate's offices in Northbrook from 5-7 pm. (Mr. Tinimbang will be at the Allstate location.) Details for the locations and dialing into the phone bridge are in the sidebar.
Thursday, September 07, 2006
Tuesday, May 30, 2006
June 13: Report from the Front Lines of KM Offshoring
Tues, 13 June: 5PM - 7PM
Lisa Beckers, Americas Regional Knowledge Manager for Deloitte Consulting LLP (division of Deloitte & Touche). (Lisa will speak at the downtown location - Factiva offices at One S. Wacker Dr, 22nd floor) For details on both downtown and Northbrook locations, see: right-hand frame Report from the Front Lines of KM Offshoring
Lisa has had extensive experience with offshoring of knowledge management activities at her recent position with Heidrick & Struggles, which she left 6 months ago, and also has experience with it at Deloitte Consulting. She will discuss why her organizations decided to offshore and how well it worked; what activities lend themselves to offshoring and tips for a successful implementation. How flat IS the world of knowledge management? We're sure Lisa's comments will generate a lively audience discussion about the pros and cons of offshoring KM activities.
Bio: Lisa Beckers is responsible for understanding the priorities and strategy of Deloitte Consulting Americas regional leadership and translating that into the global KM strategy, along with the other regional KM managers. Her current focus is to develop performance measures for KM firmwide for Deloitte Consulting, including reward and recognition programs. Prior to Deloitte Consulting, Lisa spent 10 years at Heidrick & Struggles International, a global executive recruitment company, where she held a number of roles with the company including Global Practices Information Manager and Business Process Reengineering Manager. All her roles included knowledge management – from creating a KM function, to developing offshore activities as well as taxonomy redesign. Lisa held several research-focused roles before that in engineering and law. She holds a graduate degree in Library & Information Science from University of Illinois, Urbana-Champaign and an undergraduate degree in English from University of California, Berkeley.
Lisa Beckers, Americas Regional Knowledge Manager for Deloitte Consulting LLP (division of Deloitte & Touche). (Lisa will speak at the downtown location - Factiva offices at One S. Wacker Dr, 22nd floor) For details on both downtown and Northbrook locations, see: right-hand frame Report from the Front Lines of KM Offshoring
Lisa has had extensive experience with offshoring of knowledge management activities at her recent position with Heidrick & Struggles, which she left 6 months ago, and also has experience with it at Deloitte Consulting. She will discuss why her organizations decided to offshore and how well it worked; what activities lend themselves to offshoring and tips for a successful implementation. How flat IS the world of knowledge management? We're sure Lisa's comments will generate a lively audience discussion about the pros and cons of offshoring KM activities.
Bio: Lisa Beckers is responsible for understanding the priorities and strategy of Deloitte Consulting Americas regional leadership and translating that into the global KM strategy, along with the other regional KM managers. Her current focus is to develop performance measures for KM firmwide for Deloitte Consulting, including reward and recognition programs. Prior to Deloitte Consulting, Lisa spent 10 years at Heidrick & Struggles International, a global executive recruitment company, where she held a number of roles with the company including Global Practices Information Manager and Business Process Reengineering Manager. All her roles included knowledge management – from creating a KM function, to developing offshore activities as well as taxonomy redesign. Lisa held several research-focused roles before that in engineering and law. She holds a graduate degree in Library & Information Science from University of Illinois, Urbana-Champaign and an undergraduate degree in English from University of California, Berkeley.
Wednesday, May 03, 2006
The next meeting of KM Chicago, May 9th, will feature a panel of faculty from several area schools which teach knowledge management. Panelists will describe their approach to knowledge management and we will open the floor for discussion of these programs and KM education and certification in general. Please come and enjoy the discussion.
As always, we meet the 2nd Tuesday of the month from 5-7 pm in two locations: Allstate in Northbrook and Factiva in the Loop. Please check the sidebar here for directions.
Panel participants:
Kanti Srikantaiah, Director, Center for Knowledge Management
Domican University
Kimberly Scott, Director, Center for Learning and Organizational Change Jack Vinson, Adjunct Professor, Center for Learning and Organizational Change Northwestern University
Alan Burns, Assistant Professor
School of Computer Science, Telecommunications and Information Systems DePaul University
As always, we meet the 2nd Tuesday of the month from 5-7 pm in two locations: Allstate in Northbrook and Factiva in the Loop. Please check the sidebar here for directions.
Panel participants:
Kanti Srikantaiah, Director, Center for Knowledge Management
Domican University
Kimberly Scott, Director, Center for Learning and Organizational Change Jack Vinson, Adjunct Professor, Center for Learning and Organizational Change Northwestern University
Alan Burns, Assistant Professor
School of Computer Science, Telecommunications and Information Systems DePaul University
Monday, April 03, 2006
Personal knowledge management - 11 April meeting
Stefan Lafloer is an organizational intelligence and knowledge management senior project manager and management consultant. As the CKO of InsightKnowledge Inc., he is focusing on strategic business consulting and project management in the knowledge management (KM) and organizational intelligence (OI) area. He also is guest speaker for KM at DePaul University in Chicago, and VP of KMChicago, as well as moderator for multiple large scale KM focused discussion groups with thousands of participants on Orkut and Yahoo.
In 14 years of business experience he has build a successful track record of managing the creation of e-business solutions, identifying and delivering complex process improvements and optimizing information flows in global companies. He has strong expertise in managing projects, designing information systems and using content- , document- and knowledge management technologies, as well as organizational intelligence concepts to create a competitive advantage.
To drive the development of KM and OI, Stefan spends a lot of time and effort on research around topics of OI and KM. Tonight Stefan is presenting his findings on - Personal Knowledge Management (PKM)-.
His presentation will include an overview of what PKM is, a research and market analysis on PKM, and a demo of several open source systems that can be used for personal knowledge management. The focus of this session will be to provide the participants with hands-on, practical knowledge (information, links, tools) on how to apply PKM to their own specific knowledge needs.
For further information about the speaker, please visit: https://www.linkedin.com/in/stefanlafloer and http://www.insightknowledge.com
In 14 years of business experience he has build a successful track record of managing the creation of e-business solutions, identifying and delivering complex process improvements and optimizing information flows in global companies. He has strong expertise in managing projects, designing information systems and using content- , document- and knowledge management technologies, as well as organizational intelligence concepts to create a competitive advantage.
To drive the development of KM and OI, Stefan spends a lot of time and effort on research around topics of OI and KM. Tonight Stefan is presenting his findings on - Personal Knowledge Management (PKM)-.
His presentation will include an overview of what PKM is, a research and market analysis on PKM, and a demo of several open source systems that can be used for personal knowledge management. The focus of this session will be to provide the participants with hands-on, practical knowledge (information, links, tools) on how to apply PKM to their own specific knowledge needs.
For further information about the speaker, please visit: https://www.linkedin.com/in/stefanlafloer and http://www.insightknowledge.com
Sunday, March 05, 2006
HP Services Consulting & Integration KM Program (Mar 14th)
The March 14th KM Chicago meeting will play host to Stan Garfield of Hewlett-Packard's Worldwide Consulting & Integration Knowledge Management organization. He will talk about the KM program in the consulting organization.
The meeting will be held from 5-7 pm at both Factiva in the Loop and at Allstate in Northbrook. Stan will be joining us via webinar from Detroit. See location and connection details in the right navigation bar.
Bio: Stan Garfield is responsible for Worldwide Consulting & Integration Knowledge Management for Hewlett-Packard. He joined Digital Equipment Corporation in 1983 and launched Digital's first knowledge management program in 1996. Stan helped develop the corporate KM strategy for Compaq. He holds a degree in Computer Science from Washington University in St. Louis.
The HP Services Consulting & Integration KM Program: The mission of the HP Services Consulting & Integration KM Program is to increase the reuse of intellectual capital to:
- Increase win rate
- Drive down sales and delivery costs
- Increase engagement quality
This presentation will explain the details of the HP Knowledge Management Program, including people, process, and technology components. Detailed examples of the following tools will provided
- Knowledge Advisors
- Project Team Collaboration
- Project Profile Repository
- Communities of Practice
- Knowledge Briefs
- Specialized Repositories
HP and Digital Equipment Corp. each started a KM program for their consulting businesses in 1996. Through the subsequent years, the organizations changed frequently, culminating in the merger of Compaq and HP in 2002.
The newly-merged consulting & integration business had to deal with different cultures, KM systems, and personnel. The KM program has continued to experience significant change, including system migrations, team membership, and leadership.
Our challenge has been to move from an emphasis on technology to an approach that balances people, process, and technology. We are also managing a demanding list of projects with a very small team.
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