Monday, November 06, 2017

How Knowledge Managers Can Drive Big Data Projects

Join KM colleagues and friends for a discussion led by Niranjan Thomas, General Manager, Platform and Technology Partnerships for Dow Jones. We will explore why Knowledge Managers are especially equipped to help the organization effectively and efficiently derive meaning from big data. Since knowledge managers are adept at articulating the relationship between data, information and overarching business strategies, they can play a critical role in data analytics initiatives.

Niranjan Thomas has over 16 years of experience in Technology leadership roles across software design and development, software project management, cybersecurity, risk and business management. Prior to joining Dow Jones he served as Head of Technology at AMP, Australia’s leading specialist wealth management and life insurance company. Niranjan holds a Bachelor’s degree in Business Information Systems from RMIT University, Melbourne, Australia. LinkedIn

Register Today!


When:       Thursday, November 16, 2017
                  5:00 PM: Registration and refreshments
                  5:30 - 6:15 PM: Presentation and discussion
                  6:15 - 7:00 PM: Networking

Where:     Dow Jones Company
                  One South Wacker Drive, Room 1700, Chicago, IL 60606

Important: Registration is required to gain access to the Dow Jones building. Register by noon on November 16. To Register visit KM Chicago Eventbrite.

Wednesday, June 21, 2017

ARMA Chicago and KM Chicago Networking at Bin 36

Join ARMA Chicago and KM Chicago for a free networking event to mingle with colleagues across related professions of records management, information governance, and knowledge management.  Expand your professional network, socialize with colleagues, and explore potential partnerships!

Thursday July 13th | 5:30-7:30PM

BIN 36 | 161 North Jefferson Street, Chicago IL 60661

Complimentary Hors D'oeuvres | Cash Bar


We hope to see you there!

Friday, October 28, 2016

Insurance Services Roundtable – November 10, 2016

  

Industry Focus, Insurance KM Roundtable

We continue our series across service sectors familiar to Chicago. Our focus this month is Insurance. Joining us are distinguished KM professionals, Neeru Arora, Chief Knowledge Officer for Aon plc, and Robert Burns, Director of Knowledge Management for MetLife Group Benefits Operations. Moderating this roundtable session is Dr. Anthony J. Rhem who recently published Knowledge Management in Practice (CRC Press, 2016). Our accomplished panelists will describe challenges unique to insurance, articulate successful approaches, and share stories from the recent past. Members from the audience are welcome to interact and help bring distinction and contrast to the Insurance industry.

Please Reserve your seat today!

When:            November 10, 2016
5:00 PM – Networking
5:30 PM – Roundtable begins
7:00 PM – Conclusion


Where:           Aon plc
200 E. Randolph Street
Chicago, IL 60601
Host: Randy Bell, randy.bell@aon.com, (312) 286-2355
(Please enter the Aon building at the east entrance off Randolph Street, and check with the Security Desk. Inform the desk that you are attending the KM Chicago Event which will be held on the 3rd Floor.)

Biography

Neeru Arora

CKO for Aon plc | Senior Vice President and CIO for Aon Service Corp 

Neeru Arora is the Chief Information Officer (CIO) for Aon Service Corporation and, Chief Knowledge Officer for Aon plc. She leads an organization of 250 colleagues, focused on enabling growth, operational efficiency and stability. She is responsible for a vast number of portfolios, including sales and marketing, financial management, human resource management, procurement, legal, audit, compliance and treasury.

Additionally, Neeru is accountable for the creation and execution of Aon’s Knowledge Sharing strategy, part of the unmatched talent agenda.  Under her leadership, the firm will continue to develop capabilities that make it easier for colleagues to find expertise, content and communities to better serve our clients, drive growth, and improve colleague productivity. She is also responsible for delivering Aon’s new global intranet and collaboration tools to enhance communications capabilities and help build a connected company.

Neeru is a proven leader with over 20 years of experience, developing, driving and implementing strategies for growth and operational excellence within large organizations. Prior to joining Aon, Neeru served as a consultant at McKinsey, where she worked with global clients from various industries, focusing on areas of technology management, operations outsourcing and financial transparency. Prior to McKinsey, she served as a Director and Chief of Staff to the Global CIO at UBS. Neeru started her financial career at the Chicago Board of Trade where she was a Fixed Income Economist and led many public investigations in partnership with the Commodity Futures Trading Commission (CFTC).


Neeru holds a Bachelor of Science degree in Finance and Economics from Loyola University. 

Biography

Robert Burns

Director | Knowledge Management of Group Benefits Operations at MetLife

Robert Burns enjoys over 20 years of creating and building strategic Knowledge Management (KM) platforms that enable the business to achieve its goals. Additionally, Robert has leveraged past experience with education, technology consulting, business training, and on-the-job KM experience to approach KM holistically and integrate it into organizations at the process level and culturally. Having the opportunity of starting KM from the beginning in multiple organizations forced him to find several methods to influence & educate leadership and associates; plus ways to show KM’s value. He describes two key success factors: 1) Focus on evolving KM governance and processes to establish a solid, but agile foundation that is continually aligned with the business strategy and culture (without a solid KM foundation the KM solutions and technologies will not be as effective or sustainable); and 2) Build KM platforms that focus on providing content that is easily available at the time of need, specific to an associate’s role and task, and integrated into the target process and/or application. Robert believes that we must focus on better enabling associate proficiency toward the achievement of organizational goals.

For the future, he looks forward to exploring the evolving capabilities from Performance Support, data analytics/big data, and cognitive computing.

Additional background: 1) High school and college mathematics instructor, Unisys, Grant Thornton, Hitachi Consulting, and currently director of KM at MetLife for 14 years. 2) Has presented at several KM World annual conferences and at APQC KM Conferences. In 2015, MetLife was one of five companies chosen for the APQC Connecting People to Content Best Practices Study and Report (link).

Biography

Dr. Anthony J. Rhem

President of A.J. Rhem & Associates, Inc

Dr. Anthony J. Rhem is a knowledge management consultant, trainer and researcher. He is an Information Systems professional with over thirty years of experience. As a Knowledge Management consultant he serves as adviser, strategist, information architect, and governance strategist in multiple industries including insurance, healthcare, legal, finance, and education. Recently a Professor and Director of Research at the Knowledge Systems Institute (KSI), he is now the Chairperson of the Board for KSI. Anthony is the author of many books and numerous articles including UML for Developing Knowledge Management Systems (CRC Press, 2005)and co-authored Knowledge Management in Law Firms: Expertise in Action (GLB, 2016). 

Dr. Rhem was educated at Purdue University (BS and NCAA Final 4 champion), DePaul University (MS), and Walden University (PhD). He is actively involved in national and international committees to strengthen KM education and awareness.


RSVP Online on Eventbrite



Future Industry Focused KM Roundtables

 Healthcare Services Roundtable – January 26, 2017 
·         Legal Services Roundtable – February 16, 2017 
·         Finance & Banking Services Roundtable – March 16, 2017 
·         Education Services Roundtable – April 20, 2017

Tuesday, October 04, 2016

Industry Focused, KM Roundtable Series

Series Kick-off Meeting – October 20, 2016

·         Insurance Services Roundtable – November 10, 2016
·         Healthcare Services Roundtable – January 26, 2017
·         Legal Services Roundtable – February 16, 2017
·         Finance & Banking Services Roundtable – March 16, 2017
·         Education Services Roundtable – April 20, 2017

Series Kick-off Meeting – October 20, 2016
Dr. Anthony J. Rhem discusses current KM issues from his latest book, Knowledge Management in Practice (CRC Press, 362 pages) which examines practical KM applications across multiple industries. Since 1998, Tony has assisted organizations adopt KM strategies and practices—eighteen years’ experience implementing processes appropriate for each and every company within the various industries. KM Chicago will leverage this knowledge in a new series of expert led discussions which focus on one industry at a time. Tony will kick off the series by discussing relevant KM practices that are unique to certain industries. Tony will also highlight KM tools that are found in common among other industries, and explain how the underlying theory remains intact from one profession to another. He will storybook how successful practitioners and consultants have found ways to translate theory into practice for each particular industry.

For each Industry Focus, Roundtable event we will have KM specialists in a specific industry provide their insights on how they resolve industry specific problems by applying KM best practices and solutions. Dr. Rhem will serve as moderator.


When:            October 20, 2016
5:00 PM – Networking
5:30 PM – Roundtable begins
7:00 PM – Conclusion


Where:           McDonnell Boehnen Hulbert & Berghoff LLP
300 South Wacker Drive, Suite 3100
Chicago, IL 60606
Host: Hector Cruz, cruz@mbhb.com, 312-913-2108

Biography
Dr. Anthony J. Rhem serves as the President of A.J. Rhem & Associates, Inc., a knowledge management consulting, training and research firm in Chicago. Dr. Rhem is an Information Systems professional with over thirty years of experience. As a Knowledge Management consultant he serves as adviser, strategist, information architect, and governance strategist in multiple industries including insurance, healthcare, legal, finance, and education. Recently a Professor and Director of Research at the Knowledge Systems Institute (KSI), he is now the Chairperson of the Board for KSI. Anthony is the author of many books and numerous articles including UML for Developing Knowledge Management Systems (CRC Press, 2005), and co-authored Knowledge Management in Law Firms: Expertise in Action (GLB, 2016).

Dr. Rhem was educated at Purdue University (BS and NCAA Final 4 champion), DePaul University (MS), and Walden University (PhD). He is actively involved in national and international committees to strengthen KM education and awareness.


RSVP Online on Eventbrite




Sunday, June 05, 2016

The ARMA / SLA 2016 Summer Social

Network, socialize and collaborate!

Wednesday, July 13, 2016 at 5:30 PM

KM Chicago is invited to join ARMA Chicago and SLA Illinois for a networking event with opportunities to mingle with colleagues across KM related professions including records management, information governance, information science, knowledge management, and archiving.
Register for this event on
 Survey Monkey Today!


Expand your professional network, socialize with colleagues, and explore potential partnerships!

We hope to see you there!
Event Poster


Location: Grant Thornton, 171 N. Clark Street, Chicago
Free of charge event. RSVP here at your earliest opportunity