Wednesday, June 21, 2017

ARMA Chicago and KM Chicago Networking at Bin 36

Join ARMA Chicago and KM Chicago for a free networking event to mingle with colleagues across related professions of records management, information governance, and knowledge management.  Expand your professional network, socialize with colleagues, and explore potential partnerships!

Thursday July 13th | 5:30-7:30PM

BIN 36 | 161 North Jefferson Street, Chicago IL 60661

Complimentary Hors D'oeuvres | Cash Bar


We hope to see you there!

Friday, October 28, 2016

Insurance Services Roundtable – November 10, 2016

  

Industry Focus, Insurance KM Roundtable

We continue our series across service sectors familiar to Chicago. Our focus this month is Insurance. Joining us are distinguished KM professionals, Neeru Arora, Chief Knowledge Officer for Aon plc, and Robert Burns, Director of Knowledge Management for MetLife Group Benefits Operations. Moderating this roundtable session is Dr. Anthony J. Rhem who recently published Knowledge Management in Practice (CRC Press, 2016). Our accomplished panelists will describe challenges unique to insurance, articulate successful approaches, and share stories from the recent past. Members from the audience are welcome to interact and help bring distinction and contrast to the Insurance industry.

Please Reserve your seat today!

When:            November 10, 2016
5:00 PM – Networking
5:30 PM – Roundtable begins
7:00 PM – Conclusion


Where:           Aon plc
200 E. Randolph Street
Chicago, IL 60601
Host: Randy Bell, randy.bell@aon.com, (312) 286-2355
(Please enter the Aon building at the east entrance off Randolph Street, and check with the Security Desk. Inform the desk that you are attending the KM Chicago Event which will be held on the 3rd Floor.)

Biography

Neeru Arora

CKO for Aon plc | Senior Vice President and CIO for Aon Service Corp 

Neeru Arora is the Chief Information Officer (CIO) for Aon Service Corporation and, Chief Knowledge Officer for Aon plc. She leads an organization of 250 colleagues, focused on enabling growth, operational efficiency and stability. She is responsible for a vast number of portfolios, including sales and marketing, financial management, human resource management, procurement, legal, audit, compliance and treasury.

Additionally, Neeru is accountable for the creation and execution of Aon’s Knowledge Sharing strategy, part of the unmatched talent agenda.  Under her leadership, the firm will continue to develop capabilities that make it easier for colleagues to find expertise, content and communities to better serve our clients, drive growth, and improve colleague productivity. She is also responsible for delivering Aon’s new global intranet and collaboration tools to enhance communications capabilities and help build a connected company.

Neeru is a proven leader with over 20 years of experience, developing, driving and implementing strategies for growth and operational excellence within large organizations. Prior to joining Aon, Neeru served as a consultant at McKinsey, where she worked with global clients from various industries, focusing on areas of technology management, operations outsourcing and financial transparency. Prior to McKinsey, she served as a Director and Chief of Staff to the Global CIO at UBS. Neeru started her financial career at the Chicago Board of Trade where she was a Fixed Income Economist and led many public investigations in partnership with the Commodity Futures Trading Commission (CFTC).


Neeru holds a Bachelor of Science degree in Finance and Economics from Loyola University. 

Biography

Robert Burns

Director | Knowledge Management of Group Benefits Operations at MetLife

Robert Burns enjoys over 20 years of creating and building strategic Knowledge Management (KM) platforms that enable the business to achieve its goals. Additionally, Robert has leveraged past experience with education, technology consulting, business training, and on-the-job KM experience to approach KM holistically and integrate it into organizations at the process level and culturally. Having the opportunity of starting KM from the beginning in multiple organizations forced him to find several methods to influence & educate leadership and associates; plus ways to show KM’s value. He describes two key success factors: 1) Focus on evolving KM governance and processes to establish a solid, but agile foundation that is continually aligned with the business strategy and culture (without a solid KM foundation the KM solutions and technologies will not be as effective or sustainable); and 2) Build KM platforms that focus on providing content that is easily available at the time of need, specific to an associate’s role and task, and integrated into the target process and/or application. Robert believes that we must focus on better enabling associate proficiency toward the achievement of organizational goals.

For the future, he looks forward to exploring the evolving capabilities from Performance Support, data analytics/big data, and cognitive computing.

Additional background: 1) High school and college mathematics instructor, Unisys, Grant Thornton, Hitachi Consulting, and currently director of KM at MetLife for 14 years. 2) Has presented at several KM World annual conferences and at APQC KM Conferences. In 2015, MetLife was one of five companies chosen for the APQC Connecting People to Content Best Practices Study and Report (link).

Biography

Dr. Anthony J. Rhem

President of A.J. Rhem & Associates, Inc

Dr. Anthony J. Rhem is a knowledge management consultant, trainer and researcher. He is an Information Systems professional with over thirty years of experience. As a Knowledge Management consultant he serves as adviser, strategist, information architect, and governance strategist in multiple industries including insurance, healthcare, legal, finance, and education. Recently a Professor and Director of Research at the Knowledge Systems Institute (KSI), he is now the Chairperson of the Board for KSI. Anthony is the author of many books and numerous articles including UML for Developing Knowledge Management Systems (CRC Press, 2005)and co-authored Knowledge Management in Law Firms: Expertise in Action (GLB, 2016). 

Dr. Rhem was educated at Purdue University (BS and NCAA Final 4 champion), DePaul University (MS), and Walden University (PhD). He is actively involved in national and international committees to strengthen KM education and awareness.


RSVP Online on Eventbrite



Future Industry Focused KM Roundtables

 Healthcare Services Roundtable – January 26, 2017 
·         Legal Services Roundtable – February 16, 2017 
·         Finance & Banking Services Roundtable – March 16, 2017 
·         Education Services Roundtable – April 20, 2017

Tuesday, October 04, 2016

Industry Focused, KM Roundtable Series

Series Kick-off Meeting – October 20, 2016

·         Insurance Services Roundtable – November 10, 2016
·         Healthcare Services Roundtable – January 26, 2017
·         Legal Services Roundtable – February 16, 2017
·         Finance & Banking Services Roundtable – March 16, 2017
·         Education Services Roundtable – April 20, 2017

Series Kick-off Meeting – October 20, 2016
Dr. Anthony J. Rhem discusses current KM issues from his latest book, Knowledge Management in Practice (CRC Press, 362 pages) which examines practical KM applications across multiple industries. Since 1998, Tony has assisted organizations adopt KM strategies and practices—eighteen years’ experience implementing processes appropriate for each and every company within the various industries. KM Chicago will leverage this knowledge in a new series of expert led discussions which focus on one industry at a time. Tony will kick off the series by discussing relevant KM practices that are unique to certain industries. Tony will also highlight KM tools that are found in common among other industries, and explain how the underlying theory remains intact from one profession to another. He will storybook how successful practitioners and consultants have found ways to translate theory into practice for each particular industry.

For each Industry Focus, Roundtable event we will have KM specialists in a specific industry provide their insights on how they resolve industry specific problems by applying KM best practices and solutions. Dr. Rhem will serve as moderator.


When:            October 20, 2016
5:00 PM – Networking
5:30 PM – Roundtable begins
7:00 PM – Conclusion


Where:           McDonnell Boehnen Hulbert & Berghoff LLP
300 South Wacker Drive, Suite 3100
Chicago, IL 60606
Host: Hector Cruz, cruz@mbhb.com, 312-913-2108

Biography
Dr. Anthony J. Rhem serves as the President of A.J. Rhem & Associates, Inc., a knowledge management consulting, training and research firm in Chicago. Dr. Rhem is an Information Systems professional with over thirty years of experience. As a Knowledge Management consultant he serves as adviser, strategist, information architect, and governance strategist in multiple industries including insurance, healthcare, legal, finance, and education. Recently a Professor and Director of Research at the Knowledge Systems Institute (KSI), he is now the Chairperson of the Board for KSI. Anthony is the author of many books and numerous articles including UML for Developing Knowledge Management Systems (CRC Press, 2005), and co-authored Knowledge Management in Law Firms: Expertise in Action (GLB, 2016).

Dr. Rhem was educated at Purdue University (BS and NCAA Final 4 champion), DePaul University (MS), and Walden University (PhD). He is actively involved in national and international committees to strengthen KM education and awareness.


RSVP Online on Eventbrite




Sunday, June 05, 2016

The ARMA / SLA 2016 Summer Social

Network, socialize and collaborate!

Wednesday, July 13, 2016 at 5:30 PM

KM Chicago is invited to join ARMA Chicago and SLA Illinois for a networking event with opportunities to mingle with colleagues across KM related professions including records management, information governance, information science, knowledge management, and archiving.
Register for this event on
 Survey Monkey Today!


Expand your professional network, socialize with colleagues, and explore potential partnerships!

We hope to see you there!
Event Poster


Location: Grant Thornton, 171 N. Clark Street, Chicago
Free of charge event. RSVP here at your earliest opportunity

Friday, March 18, 2016

Learning with the system

Join KM Chicago on April 20, 2016!

Learning with the system: building blocks for successful knowledge management programs

Kate Elgayeva, Presenter

In today's era of volatility, uncertainty, complexity and ambiguity, organizations must be adaptable in the face of constant change (Harvard Business Review). Doing so requires that organizations engage in a continual process of learning and intra-organizational knowledge exchange and yet some critical ingredients of a recipe for effective knowledge management programs are often overlooked. How can knowledge management leaders in today's ever-changing organizations facilitate conditions for learning and optimize the organization's competitive advantage? This workshop will focus on identifying the essential building blocks of creating knowledge management programs that can optimize organizational change readiness, learning and innovation, and increase the organization's overall performance and effectiveness. Outcomes of this workshop for participants will include: 

  • Understanding individual and organizational learning from a systems perspective;
  • Connecting systemic learning with knowledge management practices; 
  • Identifying foundational components that contribute to successful knowledge management programs; and
  • Correlating the systems perspective with key organizational outcomes.

PRESENTER BIOGRAPHY

Kate is currently an Adjunct Professor of Management at the University of Illinois in Chicago, teaching undergraduate and MBA courses in management and organizational behavior. She received her PhD in Organizational Leadership from The Chicago School of Professional Psychology, where she also teaches courses in the MA in Industrial and Organizational Psychology program. Kate's dissertation research focused on knowledge management processes, and examined the nature of tacit knowledge exchange as well as the formative role of the organizational leadership in knowledge management programs. Kate is currently a board member of the Academy of Management's Organization Development and Change division, a board member of ARMA Chicago, and has been a board member of KM Chicago since 2014.

Logistics

Wednesday, April 20, 2016
5:00 PM - 5:30PM Networking
5:30PM - 6:30PM Workshop

McDonnell Boehnen Hulbert & Berghoff LLP
300 South Wacker Drive, Suite 3100, Chicago
(One-half block from Union Station)

6:30PM After Action Review (No Host Refreshments)