Monday, December 06, 2010

December KM Chicago Holiday Celebration

Our KM Chicago meeting on Tuesday, 14 December will be a little different.  On this day we will celebrate the 10th year of the holiday wine tasting hosted by Randy Russell and Wine Expressions.  Randy is a Board member of KM Chicago and has shared his knowledge of wine with us in each of the last 10 years.

Randy will present 6 wines and food pairings matched to the wines.  Each of these wines is chosen for its versatility and usefulness in planning holiday parties. The cost of the event will be $20/person.  Bring yourself; bring a friend or a business associate.  This is a fun event that encourages knowledge sharing and social networking.

The event will start at 5:30 PM at the Dow Jones location.  For obvious reasons there will be no call in number and I guarantee no PowerPoint.  There will be lively conversation and holiday cheer.

Please RSVP by end of day Friday, 10 December.  This will allow Randy to select the wines in sufficient quantity and provide an ample supply of food.  No one leaves hungry or thirsty.  Money will be collected at the event in cash or check.

I look forward to seeing each of you at the event and celebrating the season.

Wednesday, November 10, 2010

visualization periodic chart

Courtesy of Lorene Kenard and as we discussed at last night's meeting...
A Periodic Table of Visualization Methods http://www.visual-literacy.org/periodic_table/periodic_table.html

Mouse over each box to see an example of each method.

Monday, November 01, 2010

November 9th meeting: KM Metrics Roundtable



Please join us for a roundtable discussion on the topic of knowledge management measures and metrics. Purvi Kadakia, from Deloitte Consulting, will share how they currently use KM metrics as one approach to measuring the value of knowledge management. We encourage anyone who currently has this figured out or has a point of view related to KM metrics to bring forth their methods and ideas to share as well. We know from several past presentations on this topic that it’s always an area that sparks good conversation and debate.


Purvi Kadakia has been working in the area of metrics for knowledge management for 4 years. Having invested significant time and effort in the front- and back-end (using primarily Omniture) to enable these metrics, Purvi will share her experience with the technology that supports these metrics as well as examples of the end product and how it has evolved and matured.

Wednesday, October 06, 2010

October 12th Meeting: Knowledge Management at Allstate

Join us October 12th when Patricia Kelly will speak to us about Knowledge Management at Allstate.

Patricia is the Enterprise Architect for content management, collaboration, search, taxonomy, and social computing. Pat came to Allstate’s Northbrook, Illinois campus in 2001 to work on the enterprise portal acquisition team and has since been a founding member of the enterprise Knowledge Management and Content Management teams.

A technical communications consultant for many years, Patricia has provided content architecture assistance for a variety of companies including Motorola, Chicago Title, Abbott Labs and Ford Motor Company. Patricia is a member of Content Management Professionals and the Society for Technical Communications.

Tuesday, September 21, 2010

Presentation: Practical Dos and Don'ts of Enterprise Prediction Markets

The slides presented during our September meeting, "Practical Dos and Don'ts of Enterprise Prediction Markets" are now available.

Monday, August 23, 2010

September 14th Meeting: Practical Dos and Don'ts of Enterprise Prediction Markets


Rebecca and Robin will deliver a presentation that includes practical dos and don'ts of enterprise prediction markets. They will share their thoughts on what makes it work and why as a medium for predicting the future, from the “father of prediction markets,” as well as success factors based on case studies that Consensus Point has experience with in implementing prediction markets technology into client organizations.

Rebecca Whitehead Munn is the Senior Vice President of Sales at Consensus Point, a prediction markets technology company.

Dr. Robin Hanson is the Chief Scientist at Consensus Point and is considered the “father of prediction markets.” At Consensus Point, he advises on innovative technologies and development of prediction markets, and consults with customers on market design, best practices and quantitative analysis. Dr. Hanson pioneered the field in 1988 as the first person to write in detail about using markets to improve forecasts and inform decisions. In 1990, he led the first internal corporate market.

Dr. Hanson, associate professor of economics, George Mason University, and research associate at Oxford University, received his Ph.D. in social science from California Institute of Technology and masters in physics and masters in the philosophy of science from University of Chicago. Robin has diverse research interests, with papers on spatial product competition, health incentive contracts, group insurance, product bans, evolutionary psychology and bioethics of health care, voter information incentives, incentives to fake expertize, Bayesian classification, agreeing to disagree, self-deception in disagreement, probability elicitation, wiretaps, image reconstruction, the history of science prizes, reversible computation, the origin of life, the survival of humanity, very long term economic growth, growth given machine intelligence, and interstellar colonization. “I also plan to continue to pursue my core areas of trying to understand better why we disagree, and trying to construct idea futures”

Thursday, July 22, 2010

Next KM Chicago will be in September

KM Chicago will take a month off from meeting in August. We will resume our usual schedule on Tuesday, September 14, with the topic (tentatively scheduled) of prediction markets.

Wednesday, June 23, 2010

KM Chicago Summer Social Event - Tue, 13 Jul 2010

KM Chicago Summer Social Event - Tue, 13 Jul 2010

The annual KM Chicago summer social event will be held on Tuesday evening, 13 July in Millennium Park.

We will have a private tour that starts at 5:45 PM. Please arrive at the park by 5:30 so we can start the tour on time. The tour is called Millennium Park Revealed and is a guided tour presented by the Chicago Architecture Foundation. There is a public tour that begins at 5:30 so avoid that group.

The tour lasts about 1 hour.

Following the tour, we will have dinner together at the Millennium Park Grill. Our reservations will be for 7 PM.

We should be finished by 9.

Unlike previous years with our boat tours, this year you will need to register and pay in advance. I need to pay for the tour in full by Friday, 2 July. The tour is $20. Dinner will be the individual responsibility of the participant (you pay for what you eat/drink).

If you plan to participate in the tour, please send a check for $20 payable to Randy Russell. My address is 5S474 Beau Bien Blvd., Naperville, Ill 60540. I must receive your check by Thursday, 1 July. I will make final payment to the tour operator. You are welcome to bring a guest or two if you choose. Please include the names of your guests in a brief note to me either via email or with the check.

If you plan to stay for dinner I need to know that as well so I can make the dinner reservations.

You may particpate in the tour only, the dinner only, or both. Whichever you choose, please let me know by Thursday, 1 July. We hope to have a great turn out for this unique, educational and fun event. Tour and dinner go on rain or shine. Once payment is made, there are no refunds. My email address is randyrussell1@aol.com .

Tuesday, June 01, 2010

Presentation: Using Predictive Analytics to Solve Business Problems

The presentation for May's meeting has been posted to KM Chicago's SlideShare account. You can find the presentation here, as well as embedded below.

Thanks again to Dr. Jing Shyr for sharing with the group.

Saturday, May 22, 2010

June Meeting Reminder: June 7th KM Symposium

2010 KM Symposium
Chicago, Illinois
June 7, 2010 8:00 AM - 4:00 PM
Cost: 20.00 (for snacks and beverages)
Location: 77 W. Jackson, Morrison Conference Center in the Ralph E. Metcalfe Federal Building
Sponsored by KM Chicago and Midwest KM Community (Detroit)

Our symposiums are about sharing and exchanging insights into KM and organizational learning topics. Who should Come:Anyone interested in knowledge management, organizational learning, human resources development and organizational performance improvement. We encourage and support cross disciplinary sharing.
______________________________
2010 Symposium potential topics list

Can tacit knowledge be codified and retained?
What is a knowledge-sharing culture?
What’s new in Curriculum Development and Learning Management ?
How to use adult learning concepts to support and organizational knowledge creation.
What are the characteristics of innovation ?
What is the role of learning and knowledge in innovation and invention?
Sharing and co-operation in Communities of Practice.
Ethics of Knowledge Management.
Organizational changes before technology solutions.
Enabling KM sharing between individuals vs. groups
Methods for identifying user requirements.
Downsizing, corporate loyalty, psychological contract
Learning trends for 2010.
KM trends for 2010.
Employee involvement programs as a means to encourage innovation.
KM as an employee performance measure.
Why Twitter? Success or new fad?
Advantages of social networks.
Incentives for knowledge sharing.
Strategies for how organizations learn - without relearning.
The best of the best KM blogs and why?
Organizational learning and KM.
Methods of synthesis from concepts to knowledge.
KM in an age of outsourcing.
Web 2.0 implementation strategies.
How do you create a knowledge sharing culture?
How do you structure knowledge to share?
_____________________________________________
If you are interested in writing an insight please contact karla.s.phlypo@gmail.com. Insight submission date: May 20, 2010 (email if you still are interested post this date)

Agenda
This year we will have 6 insights presented and guest speaker Matt Moore. The attendees will be selecting the 6 insights through an online survey which will be sent out prior to the symposium.
__________________________________
About Matt Moore

Matt is Chair of the New South Wales KM Forum in Australia, lectures in eLearning Design at University of Technology Sydney and is a director of Innotecture. Matt's previous roles have covered knowledge management, training & development and corporate communications at organizations such as PwC, IBM, Oracle and the Australian Securities and Investments Commission.


Performance Enhancing is Matt Moore's first book. His interest is in making work better - better outcomes for organizations and better experiences for workers. We will be discussing:

  • Points of integration between the knowledge management, training & development, organizational learning and performance improvement movements.
  • Models of work - and why using only one is dangerous.
  • What a maturity model for performance enhancement might look like.

Thursday, May 06, 2010

May 11 Meeting: Using Predictive Analytics to Solve Business Problems - Dr. Jing Shyr

At a recent meeting we collected ideas from members on topics they would like for future meetings to cover. One of the requests was predictive analytics.

Predictive analytics applies sophisticated analytic techniques to your data and discovers insights that you can use to guide both strategic planning and daily interactions. These insights can be applied to influence how people behave as customers, employees, patients, students, and individuals.

At our May 11 meeting, Dr. Jing Shyr will give an overview of predictive analytics and discuss how predictive analytics relates to data mining and statistics modeling. She will then present a variety of examples of data and the results you can get from predictive analytics to show how it can help to solve business problems.


Jing Shyr recently joined IBM through the acquisition of SPSS Inc, where she has been the Chief Statistician and SVP of Technology Group since 1999. Dr. Shyr has served in a number of roles since joining SPSS Inc. in 1986. She began as a statistician, researching and developing new algorithms and statistical methods for the company’s flagship statistical analysis software product, SPSS. As Chief Statistician of the company, her primary responsibility is to lead the SPSS Predictive Analytic capability. Over the past several years, SPSS has been identified as the leader in Predictive Analytics (PA) in the industry. Dr. Shyr is based in Chicago.

May 11 Meeting: Using Predictive Analytics to Solve Business Problems - Dr. Jing Shyr Tues, May 11: 5:30pm

Predictive analytics applies sophisticated analytic techniques to your data and discovers insights that you can use to guide both strategic planning and daily interactions. These insights can be applied to influence how people behave as customers, employees, patients, students, and individuals.

Dr. Jing Shyr will give an overview of predictive analytics and discuss how predictive analytics relates to data mining and statistics modeling. She will then present a variety of examples of data and the results you can get from predictive analytics to show how it can help to solve business problems.

Jing Shyr recently joined IBM through the acquisition of SPSS Inc, where she has been the Chief Statistician and SVP of Technology Group since 1999. Dr. Shyr has served in a number of roles since joining SPSS Inc. in 1986. She began as a statistician, researching and developing new algorithms and statistical methods for the company’s flagship statistical analysis software product, SPSS. As Chief Statistician of the company, her primary responsibility is to lead the SPSS Predictive Analytic capability. Over the past several years, SPSS has been identified as the leader in Predictive Analytics (PA) in the industry. Dr. Shyr is based in Chicago.

Sunday, April 18, 2010

Save this Date! 2010 KM Symposium: June 7th

Save this Date!
2010 KM Symposium
Chicago Illinois
June 7, 2010
8:00 AM - 4:00 PM
Cost: 20.00 (for snacks and beverages)
Sponsored by KM Chicago and Midwest KM Community (Detroit)
Our symposiums are about sharing and exchanging insights into KM and organizational learning topics.
Who should Come:
Anyone interested in knowledge management, organizational learning, human resources development and organizational performance improvement. We encourage and support cross disciplinary sharing.
______________________________
2010 Symposium potential topics list
• Can tacit knowledge be codified and retained?
• What is a knowledge-sharing culture?
• What’s new in Curriculum Development and Learning Management ?
• How to use adult learning concepts to support and organizational knowledge creation.
• What are the characteristics of innovation ?
• What is the role of learning and knowledge in innovation and invention?
• Sharing and co-operation in Communities of Practice.
• Ethics of Knowledge Management.
• Organizational changes before technology solutions.
• Enabling KM sharing between individuals vs. groups
• Methods for identifying user requirements.
• Downsizing, corporate loyalty, psychological contract
• Learning trends for 2010.
• KM trends for 2010.
• Employee involvement programs as a means to encourage innovation.
• KM as an employee performance measure.
• Why Twitter? Success or new fad?
• Advantages of social networks.
• Incentives for knowledge sharing.
• Strategies for how organizations learn - without relearning.
• The best of the best KM blogs and why?
• Organizational learning and KM.
• Methods of synthesis from concepts to knowledge.
• KM in an age of outsourcing.
• Web 2.0 implementation strategies.
• How do you create a knowledge sharing culture?
• How do you structure knowledge to share?
__________________________________
If you are interested in writing an insight please contact karla.s.phlypo@gmail.com.
Insight submission date: May 20, 2010

Agenda:
This year we will have 6 insights presented and guest speaker Matt Moore. The attendees will be selecting the 6 insights through an online survey which will be sent out prior to the symposium.
__________________________________

About Matt Moore:
Matt is Chair of the New South Wales KM Forum in Australia, lectures in eLearning Design at University of Technology Sydney and is a director of Innotecture. Matt's previous roles have covered knowledge management, training & development and corporate communications at organizations such as PwC, IBM, Oracle and the Australian Securities and Investments Commission.

Performance Enhancing is Matt Moore's first book. His interest is in making work better - better outcomes for organizations and better experiences for workers. We will be discussing:

• Points of integration between the knowledge management, training & development, organizational learning and performance improvement movements.
• Models of work - and why using only one is dangerous.
• What a maturity model for performance enhancement might look like.

We will send out a formal invitation. We hope to see you there!

Tuesday, April 13, 2010

April 13th Meeting: Knowledge Management in the Not-for-Profit Environment - Stefan Lafloer

April 13th Meeting: Knowledge Management in the Not-for-Profit Environment - Stefan Lafloer
Tues, April 13: 5:30pm

Stefan will draw from his experience working in knowledge management in two completely different environments--the commercial world at PepsiCo and the non-profit at YMCA.

He will highlight what's different as well as what's the same and share the details of how he has approached these differences in his own work. There will be plenty of time for interactive discussion with the group, which Stefan will summarize in a "take-away set of lessons learned for you to consider in your own KM work."

Thursday, March 11, 2010

Presentation: Identifying Objectives and Obtaining Executive Commitment for a KM Program

Special thanks again to Stan Garfield who was able to fill in as a presenter for us at the last minute this month. The presentation for the discussion Stan led, Identifying Objectives and Obtaining Executive Commitment for a KM Program, can be found below.

Wednesday, March 03, 2010

March 9th Meeting: Stan Garfield on Identifying Objectives and Obtaining Executive Commitment for a KM Program



The presentation will combine content from two Masterclasses previously published in Inside Knowledge Magazine.

Identifying KM objectives: Identifying the top-three objectives of a knowledge management program is a crucial prerequisite.

The objectives of any organization are normally abundantly clear – to make money or to fulfill a particular purpose. The same is true for many organizational activities. But knowledge management, by its very nature, is different. It is multi-faceted and, in many respects, conceptual so that practitioners need to have a clear picture of the results they wish to achieve first before starting a KM program.

The ten commitments: The importance of securing high-level support for knowledge management is widely acknowledged, but little discussed.

The importance of obtaining high-level commitment is referenced in all the best knowledge management guides, but few detail how it should be done. Yet such support is a vital part of KM. It will ensure that your organization thoroughly supports the KM program to be implemented – and a lack of support can defeat a KM initiative before it has even really started.

_________________________

Stan Garfield
- Community Evangelist in the Global Consulting Knowledge Management Group, Deloitte, 2008-present
- Retail & Consumer Knowledge Domain Manager, PricewaterhouseCoopers, 2008
- Manager at HP, Compaq, and Digital Equipment Corp., 1983-2008
* Launched Digital's first knowledge management program in 1996
* Helped develop the corporate KM strategy for Compaq in 2000
* Led the Worldwide Consulting & Integration Knowledge Management Program for Hewlett-Packard, 2004-2008
- Published the book “Implementing a Successful KM Programme” in 2007
- Lead the SIKM Leaders Community with 400 members globally
- Invited to present at numerous conferences, most recently at KMWorld 2009, and next at KM & Collaboration Australia 2010

Monday, February 15, 2010

Survey related to 2010 Midwest KM Symposium

Last September KM Chicago co-hosted the full day Midwest KM Symposium learning event downtown. The year before we held it in Detroit.

Please respond to this quick survey related to when, where and the stucture of the event to help us plan for this year's event.

Thanks!

Presentation: Practicing Communities of Practice with Ernst & Young

Thanks again to Darrin Brogan and Brad Kenney for speaking with us last week. The presentation they discussed, Practicing Communities of Practice with Ernst & Young, can be found below.

Monday, February 08, 2010

February 9th Meeting Reminder: Practicing Communities of Practice with Ernst & Young

Even though the Chicagoland area is expecting a heavy snowfall tomorrow, we will still be meeting downtown at the Dow Jones site at 5:30pm as normal. For those planning on meeting in-person, please note that the presenters for tomorrow's call, Darrin Brogan and Brad Kenney, will be joining us virtually. If you wish to do so as well, the web conference details can be found below. We hope you can join us, either way!

Meeting Information:

Meeting Location:
Dow Jones Company-Factiva, One South Wacker Drive, 22 floor, Chicago IL 60606

Web Conference Details:
a. To join Livemeeting: http://tinyurl.com/4v2prf
b. You will be prompted to enter your name and email address
(If you have never used LiveMeeting, you will also be asked to download a plug-in)
c. For audio: 877-659-4152, PIN 8667037

Sunday, January 24, 2010

February 9th: Practicing Communities of Practice with Ernst & Young

Please join us for our February meeting at 5:30pm when Darrin Brogan and Brad Kenney will discuss "Practicing Communities of Practice with Ernst & Young." Meeting location details can be found on the sidebar to the right.

It's one of the more interesting, and often exasperating, aspects of managing enterprise communities of practice that each -- by necessity -- has its own character and culture, sponsors and managers. Building and maintaining long-term, healthy communities of practice take practice.

Ernst & Young recently sponsored an APQC report entitled Sustaining Effective Communities of Practice . In this study, we partnered with leading KM research organization APQC to study companies that have successfully leveraged Communities of Practice (CoPs) to identify, share and create valuable knowledge. In the research, APQC identified 18 best practices that enable organizations to sustain thriving, impactful CoPs. These best practices are organized around 5 themes:

1. Create a sustainable community strategy
2. Practices and approaches for sustaining communities
3. Tools and resources for community managers
4. Promote awareness and communicate value
5. Measures

The best practices identified in the report address the organizational challenges that often prevent the launch of successful CoPs and offer a guide for how they can be woven deeply within the fabric of an organization. Talking about the report will be Darrin Brogan, an associate director within the EY Center for Business Knowledge, and Brad Kenney, a senior consultant within the EY Advisory practice.