Wednesday, January 31, 2007

February 13 Meeting -- Story, Peer-based Learning, Mobile Sales Enablement

KM Chicago, February meeting
Tuesday, February 13, 2007
5 - 7 pm
Locations: Factiva (Loop), Allstate (Northbrook), teleconference. Details and directions in the sidebar.

Where do knowledge management, honest voices, and technology meet to deliver learning and sales enablement results? This presentation will share what we (StoryQuest) have learned over a 3 year journey, from stories, to mobile audio, to peer based learning, to podcasting and knowledge harvesting. All offer value but none deliver learning and value in and of themselves. The most important thing we have learned is that in order to deliver value we must deliver ALL of the following:
A - Compelling content. If the content is not interesting, it well never get used and consumed. (Instructionally sound content is not necessarily compelling or interesting)
B – Multiple mediums and delivery methods. Web, CDs, Podcasting, elearning – all offer value, but nothing works for everyone.
C – Client and user support. The greatest product in the world goes nowhere unless it is promoted, supported and measured properly. This is an area we are still learning about, but we have learned a lot.

This presentation will share learnings about the use of stories, peer-based learning, mobile learning and sales enablement.

Tim Keelan is the founder of StoryQuest Inc. a firm dedicated to mobile learning and sales enablement. StoryQuest's mission is to help its clients capture and share the voices, experience and stories of their success with staff, customers and partners. Over the last 3 years that has meant leveraging various technologies (streaming, podcastings, on demand learning) and new processes (story and knowledge harvesting) to deliver learning that is not only efficient but compelling, interesting for users, and effective for clients. StoryQuest has produced mobile enabled learning programs for Keane, Lucent, CA, TPSA, RSA Security and others. Prior to StoryQuest Tim spent 15 years selling IT professional services, most recently as a Director of Sales for Cap Gemini Ernst and Young. (

Thursday, January 11, 2007

Audio of the January KM Chicago meeting on Web 2.0

Thanks to Dirk Tussing and the Executive Learning Exchange, the audio recording of Tuesday night's KM Chicago session on Web 2.0 has been posted. This is about an hour of discussion with Jack Vinson, Barbara Iverson, David Elfving, and Brian Sobolak.

The mp3 file is here.

Thursday, January 04, 2007

Speakers for the January meeting: all about YOU

We have the following speakers confirmed for the January 9th meeting of KM Chicago, How Knowledge Management is impacted by YOU, Time magazine's person of the year.

Moderator: Jack Vinson. Jack is the past-president of KM Chicago and has been involved in knowledge management since the late 1990's. He's currently doing independent management consulting in knowledge management with a focus on helping organizations get the best use out of their people, information and technology.

Brian Sobolak is the current maintainer of as well as a contributor to local webzine He's been creating websites since 1996 and a regular blogger since 2001. By day he is an enterprise software delivery manager in the Loop.

Dave Elfving. After graduating from the University of Iowa, Dave spent 5 years working as a web designer in both the public and private sectors. He began at a boutique design firm (which, like so many others, no longer exists) and went on to develop web sites and online applications for the Chicago Public Schools and The University of Chicago. He has been an active blogger (though he dislikes that term) for years, and was interviewed by National Public Radio as an early pioneer of "audio blogging". Currently, he's finishing up graduate degree in the Department of Communication at the University of Illinois at Chicago where he studies web-based, collaborative technologies.

Barbara K. Iverson is a long-time multimedia maven and a blogger since 1999. She teaches, writes and speaks about blogging, citizen journalism, digital technology, and online media publication at Columbia College Chicago and around the world.

Iverson is the new VP for Technology for Association of Women Journalists(AWJ) and belongs to Media Bloggers Association (MBA,) the Online News Association (ONA,) Investigative Reporters and Editors (IRE.0 She serves as advisor to the Student Satellite Chapter of Chicago Headline Club and is a member of CHC and SPJ. Iverson has written for magazines and been a reporter for

Iverson's innovative use of electronic technology in teaching has been recognized by the American Council of Learned Societies (ACLS,) the Lilly Endowment, Fund for Improvement of Post-Secondary Education (FIPSE) and J-Lab & John S. and James L. Knight Foundation. She and Suzanne McBride currently have a J-Lab grant to develop an online community around citizen journalism in Chicago. Barbara returned recently from teaching at DIT (Dublin Institute of Technology) in Ireland where she was part of an academic exchange program.

Before arriving in Journalism, Iverson produced the first webcast from an American museum in 1998, featuring an interactive exhibit at the MCA by Miroslaw Rogala and an interactive CD-ROM about the Tuskegee Airmen in 1994. In her formative years, Barbara K. Iverson was a teacher for the Chicago Public Schools and subsequently elected to serve as a community member of the John Palmer LSC.

How Knowledge Management is impacted by YOU, Time magazine's person of the year

KM Chicago, January meeting
Tuesday, January 9th, 2007
5 - 7 pm
Locations: Factiva (Loop), Allstate (Northbrook), teleconference. Details and directions in the sidebar.

Did you see the Time Magazine's Person of the Year in 2006? It was the collective "you," based on all the work you are doing to create content on blogs, YouTube, wikis and many other interesting technologies. Have you heard the buzz in the technology world about a second phase of web-based technologies that build off this stuff to create newer, better services for their users? This is the time of user-generated content and Web 2.0 technology.

What has this to do with knowledge management? Come to the January KM Chicago meeting for discussions of this and many other questions, and see some examples of Web 2.0 tools and services.

The panel will consist of several Chicago-based people who are experts in Web2.0 and have experience in knowledge management. These include Barbara Iverson, a Journalism & New Media Professor at Columbia College, and David Elfing, an expert in collaborative technologies and graduate student at UIC. Full bios will be posted here shortly.