Tues, 13 June: 5PM - 7PM
Lisa Beckers, Americas Regional Knowledge Manager for Deloitte Consulting LLP (division of Deloitte & Touche). (Lisa will speak at the downtown location - Factiva offices at One S. Wacker Dr, 22nd floor) For details on both downtown and Northbrook locations, see: right-hand frame Report from the Front Lines of KM Offshoring
Lisa has had extensive experience with offshoring of knowledge management activities at her recent position with Heidrick & Struggles, which she left 6 months ago, and also has experience with it at Deloitte Consulting. She will discuss why her organizations decided to offshore and how well it worked; what activities lend themselves to offshoring and tips for a successful implementation. How flat IS the world of knowledge management? We're sure Lisa's comments will generate a lively audience discussion about the pros and cons of offshoring KM activities.
Bio: Lisa Beckers is responsible for understanding the priorities and strategy of Deloitte Consulting Americas regional leadership and translating that into the global KM strategy, along with the other regional KM managers. Her current focus is to develop performance measures for KM firmwide for Deloitte Consulting, including reward and recognition programs. Prior to Deloitte Consulting, Lisa spent 10 years at Heidrick & Struggles International, a global executive recruitment company, where she held a number of roles with the company including Global Practices Information Manager and Business Process Reengineering Manager. All her roles included knowledge management – from creating a KM function, to developing offshore activities as well as taxonomy redesign. Lisa held several research-focused roles before that in engineering and law. She holds a graduate degree in Library & Information Science from University of Illinois, Urbana-Champaign and an undergraduate degree in English from University of California, Berkeley.