Please join us for a roundtable discussion on the topic of knowledge management measures and metrics. Purvi Kadakia, from Deloitte Consulting, will share how they currently use KM metrics as one approach to measuring the value of knowledge management. We encourage anyone who currently has this figured out or has a point of view related to KM metrics to bring forth their methods and ideas to share as well. We know from several past presentations on this topic that it’s always an area that sparks good conversation and debate.
Purvi Kadakia has been working in the area of metrics for knowledge management for 4 years. Having invested significant time and effort in the front- and back-end (using primarily Omniture) to enable these metrics, Purvi will share her experience with the technology that supports these metrics as well as examples of the end product and how it has evolved and matured.