Knowledge Transfer: Retaining Expertise When the Experts LeaveRegistration is now open for the joint SLA Illinois and KM Chicago workshop with Kathy Hagen on facilitating knowledge transfer in various workplace situations.
Does it often seem that the only constant is change in your workplace? How can you capture the hard won critical knowledge, information, expertise, insights and wisdom before it is lost to staff retirements or reorganization?
This class will help you build awareness of and develop practical skills to identify, assess and transfer business critical knowledge. We will also review how to scope a potential knowledge transfer project, including contracting and setting expectations.
Tuesday, October 8, 2013
Illini Center – Orange & Blue Room
200 S. Wacker 1st floor, Chicago, IL
Boxed lunch included