Oct. 8 Knowledge transfer workshop. Register now!

Knowledge Transfer: Retaining Expertise When the Experts Leave

Registration is now open for the joint SLA Illinois and KM Chicago workshop with Kathy Hagen on facilitating knowledge transfer in various workplace situations. 

Does it often seem that the only constant is change in your workplace? How can you capture the hard won critical knowledge, information, expertise, insights and wisdom before it is lost to staff retirements or reorganization? 

This class will help you build awareness of and develop practical skills to identify, assess and transfer business critical knowledge. We will also review how to scope a potential knowledge transfer project, including contracting and setting expectations.

Tuesday, October 8, 2013

12pm-5pm

Illini Center – Orange & Blue Room

200 S. Wacker 1^st floor, Chicago, IL

Fee: $60

Register: http://www.surveymonkey.com/s/SLAILKMCHICAGO

Boxed lunch included

Questions? Email Alisun DeKock (alisundekock@gmail.com) or Cynthia Lesky (cynthia.lesky@threshinfo.com)

 

KM Chicago Summer Outing 2013

Please join us for KM Chicago's annual summer outing July 9th, 2013. We have planned an evening on the river, with an architectural boat tour, followed by dinner at Howells and Hood, which is within walking distance from the Wendella Dock.  

We will meet at 5:30pm at Wendella Dock (on the north side of the river at the base of the Wrigley Building) and they begin boarding at 5:45pm. The boat departs at 6pm. Please purchase your tickets in advance for the 90 minute combined river and lake tour; ticket prices are $26.60+tax for adults: http://www.wendellaboats.com/experience/lakeandrivertour.aspx

Be sure to purchase your tickets for the correct date and time.

After the boat tour, we will walk over to Howells and Hood for dinner and conversation. http://www.howellsandhood.com/ The average price for dinner and a drink is $25.

If you are planning to join us for dinner, please send a note to Jen Faist.  That way we can have a count and let the restaurant know how many people will be coming.  They do not take reservations but some advanced warning of larger parties will speed our seating.  

On behalf of KM Chicago, we hope you can join us for this special evening on the river. If you have any questions, please contact Jen Faist at jennifer_faist@gensler.com

You Know Your IQ, But What’s Your CQ?

How Developing Your Change Intelligence Empowers You to Lead Organizational Change

Are you frustrated that no matter what you try, your change projects seem to either fail outright or produce gains that don’t last?  The reality is that most changes do fail. As many as 70% of organizational change initiatives fall short of expectations.  As a knowledge management professional, your career progress hinges on your ability to lead successful and sustainable change. 

In this presentation, you’ll get introduced to how to get beyond the buzzwords and leverage a proven formula for change.  The CQ System for Developing Change Intelligence is based on decades of change leadership  in the workplace, years of conducting global research on managing change, and deep study into the psychology and neuroscience of change.  Through real-life examples you’ll learn how to:

Engage the brain, inspire the heart, and motivate the hands to get people moving in positive, new directions so change sticks

Diagnose your own Change Intelligence, and appreciate the strengths and blind spots of your Change Leadership Style

Develop your CQ to drive change that gets results, recoups your investment, and makes a bottom line difference for your organization, team and career

Emerge as a more competent and confident – and less stressed and frustrated – leader of change 

Presenter  -  Barbara A. Trautlein, Ph.D.

Barbara is principal and founder of Change Catalysts, author of the book Change Intelligence®:  How Developing Your CQ® Helps You Lead Organizational Change and originator of the CQ/Change Intelligence System. For over 25 years, Barbara has conducted workshops for thousands of participants, coached many dozens of people from CEOs to union workers, and facilitated over a dozen mission-critical multi-year change management initiatives - achieving bottom-line business and powerful personal results for clients.  She is gifted at sharing strategies and tactics that are accessible, actionable, and immediately applicable.  Her blend of research and real-world expertise makes her an in-demand speaker at conferences in North America, South America, Asia, and Africa.  Barbara has a unique ability to connect with her audiences, from C-level executives in Fortune 50 organizations to front line employees, and across industries, from steel mills to sales teams, refineries to retail outlets, and healthcare to high tech.  Clients served include Baxter Healthcare, CareerBuilder, Catholic Health System, Ford Motor Company, the NYPD, and United Airlines.  Barbara holds a Ph.D. in Organizational Psychology from the University of Michigan. 

Lean Six Sigma & Innovation

Please join KM Chicago on Tuesday, May 14th at 5:30pm in the Loop for a conversation about Lean Six Sigma, Innovation and Knowledge Management. 

Praveen Gupta, President of Accelper Consulting, and Director of IIT Center for Innovation Science and Applications will lead the discussion on Six Sigma implementations. 

Most Lean implementations have been used to reduce waste in operations. Deploying Lean has led to cost savings, and excess capacity in equipment and human resources. Leadership and stakeholders expect financial returns.  Utilizing Lean aggressively for reducing waste has also resulted in ignorance of the need for business growth requiring innovation. Hence Lean without innovation would result in profit in a shrinking business. This scenario does not appear a viable solution for businesses in the long.

Operational performance accounts for about 10% of the corporate performance. In order to maximize benefits of Lean Six Sigma, corporations must focus on business development by introducing new products or services.

Lean Innovation is a framework that improves efficiency and effectiveness of the innovation process based on best practices of great innovators. Lean Innovation framework reduces waste in the innovation process for accelerating innovation and increasing return on investment in innovation. This way additional capacity is utilized for realizing business growth instead of downsizing businesses.

During the Lean Innovation presentation attendees will learn about Lean Six Sigma Scorecard, new rules of creativity and a new ideation process in for effective Lean Six Sigma deployment. Also, using knowledge management to sustain innovation and business performance.

About Praveen Gupta

Praveen Gupta is a pioneer in Six Sigma methodology, an instructor for Just-in-Time principles and the chief architect of the breakthrough innovation framework (Brinnovation™). Praveen is a Director of Center for Innovation Science and Applications at IIT Chicago. He has taught innovation courses at Illinois Institute of Technology and University of Illinois, Chicago. Praveen has worked at Motorola and AT&T Bell Telephone Laboratories. As a consultant at Accelper Consulting he has worked with dozens of organizations.

Praveen has authored several books including Stat Free Six Sigma for leaning the Six Sigma methodology, The Innovation Solution for leaning innovation process, and Six Sigma Business Scorecard for leaning Balanced Scorecard.

KM Chicago will reconvene in May

The April meeting has been cancelled, but please stay tuned for May's topic. We'll see you next month!