How Knowledge Managers Can Drive Big Data Projects

Join KM colleagues and friends for a discussion led by Niranjan Thomas, General Manager, Platform and Technology Partnerships for Dow Jones. We will explore why Knowledge Managers are especially equipped to help the organization effectively and efficiently derive meaning from big data. Since knowledge managers are adept at articulating the relationship between data, information and overarching business strategies, they can play a critical role in data analytics initiatives.

Niranjan Thomas has over 16 years of experience in Technology leadership roles across software design and development, software project management, cybersecurity, risk and business management. Prior to joining Dow Jones he served as Head of Technology at AMP, Australia’s leading specialist wealth management and life insurance company. Niranjan holds a Bachelor’s degree in Business Information Systems from RMIT University, Melbourne, Australia. LinkedIn

Register Today!


When:       Thursday, November 16, 2017
                  5:00 PM: Registration and refreshments
                  5:30 - 6:15 PM: Presentation and discussion
                  6:15 - 7:00 PM: Networking

Where:     Dow Jones Company
                  One South Wacker Drive, Room 1700, Chicago, IL 60606

Important: Registration is required to gain access to the Dow Jones building. Register by noon on November 16. To Register visit KM Chicago Eventbrite.

ARMA Chicago and KM Chicago Networking at Bin 36

Join ARMA Chicago and KM Chicago for a free networking event to mingle with colleagues across related professions of records management, information governance, and knowledge management.  Expand your professional network, socialize with colleagues, and explore potential partnerships!

Thursday July 13^th | 5:30-7:30PM

BIN 36 | 161 North Jefferson Street, Chicago IL 60661

Complimentary Hors D'oeuvres | Cash Bar

RSVP:  https://goo.gl/dJgn8q

We hope to see you there!

View Invitation PDF here

Insurance Services Roundtable – November 10, 2016

  

Industry Focus, Insurance KM Roundtable

We continue our series across service sectors familiar to Chicago. Our focus this month is Insurance. Joining us are distinguished KM professionals, Neeru Arora, Chief Knowledge Officer for Aon plc, and Robert Burns, Director of Knowledge Management for MetLife Group Benefits Operations. Moderating this roundtable session is Dr. Anthony J. Rhem who recently published Knowledge Management in Practice (CRC Press, 2016). Our accomplished panelists will describe challenges unique to insurance, articulate successful approaches, and share stories from the recent past. Members from the audience are welcome to interact and help bring distinction and contrast to the Insurance industry.

Please Reserve your seat today!

When:            November 10, 2016
5:00 PM – Networking
5:30 PM – Roundtable begins
7:00 PM – Conclusion

Where:           Aon plc
200 E. Randolph Street

Chicago, IL 60601
Host: Randy Bell, randy.bell@aon.com, (312) 286-2355
(Please enter the Aon building at the east entrance off Randolph Street, and check with the Security Desk. Inform the desk that you are attending the KM Chicago Event which will be held on the 3rd Floor.)

Biography

Neeru Arora

CKO for Aon plc | Senior Vice President and CIO for Aon Service Corp 

LinkedIn

Neeru Arora is the Chief Information Officer (CIO) for Aon Service Corporation and, Chief Knowledge Officer for Aon plc. She leads an organization of 250 colleagues, focused on enabling growth, operational efficiency and stability. She is responsible for a vast number of portfolios, including sales and marketing, financial management, human resource management, procurement, legal, audit, compliance and treasury.

Additionally, Neeru is accountable for the creation and execution of Aon’s Knowledge Sharing strategy, part of the unmatched talent agenda.  Under her leadership, the firm will continue to develop capabilities that make it easier for colleagues to find expertise, content and communities to better serve our clients, drive growth, and improve colleague productivity. She is also responsible for delivering Aon’s new global intranet and collaboration tools to enhance communications capabilities and help build a connected company.

Neeru is a proven leader with over 20 years of experience, developing, driving and implementing strategies for growth and operational excellence within large organizations. Prior to joining Aon, Neeru served as a consultant at McKinsey, where she worked with global clients from various industries, focusing on areas of technology management, operations outsourcing and financial transparency. Prior to McKinsey, she served as a Director and Chief of Staff to the Global CIO at UBS. Neeru started her financial career at the Chicago Board of Trade where she was a Fixed Income Economist and led many public investigations in partnership with the Commodity Futures Trading Commission (CFTC).

Neeru holds a Bachelor of Science degree in Finance and Economics from Loyola University. 

Biography

Robert Burns

Director | Knowledge Management of Group Benefits Operations at MetLife

LinkedIn

Robert Burns enjoys over 20 years of creating and building strategic Knowledge Management (KM) platforms that enable the business to achieve its goals. Additionally, Robert has leveraged past experience with education, technology consulting, business training, and on-the-job KM experience to approach KM holistically and integrate it into organizations at the process level and culturally. Having the opportunity of starting KM from the beginning in multiple organizations forced him to find several methods to influence & educate leadership and associates; plus ways to show KM’s value. He describes two key success factors: 1) Focus on evolving KM governance and processes to establish a solid, but agile foundation that is continually aligned with the business strategy and culture (without a solid KM foundation the KM solutions and technologies will not be as effective or sustainable); and 2) Build KM platforms that focus on providing content that is easily available at the time of need, specific to an associate’s role and task, and integrated into the target process and/or application. Robert believes that we must focus on better enabling associate proficiency toward the achievement of organizational goals.

For the future, he looks forward to exploring the evolving capabilities from Performance Support, data analytics/big data, and cognitive computing.

Additional background: 1) High school and college mathematics instructor, Unisys, Grant Thornton, Hitachi Consulting, and currently director of KM at MetLife for 14 years. 2) Has presented at several KM World annual conferences and at APQC KM Conferences. In 2015, MetLife was one of five companies chosen for the APQC Connecting People to Content Best Practices Study and Report (link).

Biography

Dr. Anthony J. Rhem

President of A.J. Rhem & Associates, Inc

LinkedIn

Dr. Anthony J. Rhem is a knowledge management consultant, trainer and researcher. He is an Information Systems professional with over thirty years of experience. As a Knowledge Management consultant he serves as adviser, strategist, information architect, and governance strategist in multiple industries including insurance, healthcare, legal, finance, and education. Recently a Professor and Director of Research at the Knowledge Systems Institute (KSI), he is now the Chairperson of the Board for KSI. Anthony is the author of many books and numerous articles including UML for Developing Knowledge Management Systems (CRC Press, 2005), and co-authored Knowledge Management in Law Firms: Expertise in Action (GLB, 2016). 

Dr. Rhem was educated at Purdue University (BS and NCAA Final 4 champion), DePaul University (MS), and Walden University (PhD). He is actively involved in national and international committees to strengthen KM education and awareness.

RSVP Online on Eventbrite

Future Industry Focused KM Roundtables

 Healthcare Services Roundtable – January 26, 2017 

·         Legal Services Roundtable – February 16, 2017 

·         Finance & Banking Services Roundtable – March 16, 2017 

·         Education Services Roundtable – April 20, 2017

Industry Focused, KM Roundtable Series

Series Kick-off Meeting – October 20, 2016

·         Insurance Services Roundtable – November 10, 2016

·         Healthcare Services Roundtable – January 26, 2017

·         Legal Services Roundtable – February 16, 2017

·         Finance & Banking Services Roundtable – March 16, 2017

·         Education Services Roundtable – April 20, 2017

Series Kick-off Meeting – October 20, 2016

Dr. Anthony J. Rhem discusses current KM issues from his latest book, Knowledge Management in Practice (CRC Press, 362 pages) which examines practical KM applications across multiple industries. Since 1998, Tony has assisted organizations adopt KM strategies and practices—eighteen years’ experience implementing processes appropriate for each and every company within the various industries. KM Chicago will leverage this knowledge in a new series of expert led discussions which focus on one industry at a time. Tony will kick off the series by discussing relevant KM practices that are unique to certain industries. Tony will also highlight KM tools that are found in common among other industries, and explain how the underlying theory remains intact from one profession to another. He will storybook how successful practitioners and consultants have found ways to translate theory into practice for each particular industry.

For each Industry Focus, Roundtable event we will have KM specialists in a specific industry provide their insights on how they resolve industry specific problems by applying KM best practices and solutions. Dr. Rhem will serve as moderator.

Please Reserve your seat today!

When:            October 20, 2016
5:00 PM – Networking
5:30 PM – Roundtable begins
7:00 PM – Conclusion

Where:           McDonnell Boehnen Hulbert & Berghoff LLP
300 South Wacker Drive, Suite 3100
Chicago, IL 60606
Host: Hector Cruz, cruz@mbhb.com, 312-913-2108

Biography

Dr. Anthony J. Rhem serves as the President of A.J. Rhem & Associates, Inc., a knowledge management consulting, training and research firm in Chicago. Dr. Rhem is an Information Systems professional with over thirty years of experience. As a Knowledge Management consultant he serves as adviser, strategist, information architect, and governance strategist in multiple industries including insurance, healthcare, legal, finance, and education. Recently a Professor and Director of Research at the Knowledge Systems Institute (KSI), he is now the Chairperson of the Board for KSI. Anthony is the author of many books and numerous articles including UML for Developing Knowledge Management Systems (CRC Press, 2005), and co-authored Knowledge Management in Law Firms: Expertise in Action (GLB, 2016).

Dr. Rhem was educated at Purdue University (BS and NCAA Final 4 champion), DePaul University (MS), and Walden University (PhD). He is actively involved in national and international committees to strengthen KM education and awareness.

RSVP Online on Eventbrite

The ARMA / SLA 2016 Summer Social

Network, socialize and collaborate!

Wednesday, July 13, 2016 at 5:30 PM

KM Chicago is invited to join ARMA Chicago and SLA Illinois for a networking event with opportunities to mingle with colleagues across KM related professions including records management, information governance, information science, knowledge management, and archiving.

Register for this event on
 Survey Monkey Today!

Expand your professional network, socialize with colleagues, and explore potential partnerships!

We hope to see you there!

Event Poster

Location: Grant Thornton, 171 N. Clark Street, Chicago
Free of charge event. RSVP here at your earliest opportunity

Learning with the system

Join KM Chicago on April 20, 2016!

Learning with the system: building blocks for successful knowledge management programs

Kate Elgayeva, Presenter

In today's era of volatility, uncertainty, complexity and ambiguity, organizations must be adaptable in the face of constant change (Harvard Business Review). Doing so requires that organizations engage in a continual process of learning and intra-organizational knowledge exchange and yet some critical ingredients of a recipe for effective knowledge management programs are often overlooked. How can knowledge management leaders in today's ever-changing organizations facilitate conditions for learning and optimize the organization's competitive advantage? This workshop will focus on identifying the essential building blocks of creating knowledge management programs that can optimize organizational change readiness, learning and innovation, and increase the organization's overall performance and effectiveness. Outcomes of this workshop for participants will include: 

• Understanding individual and organizational learning from a systems perspective;
• Connecting systemic learning with knowledge management practices; 
• Identifying foundational components that contribute to successful knowledge management programs; and
• Correlating the systems perspective with key organizational outcomes.

PRESENTER BIOGRAPHY

Kate is currently an Adjunct Professor of Management at the University of Illinois in Chicago, teaching undergraduate and MBA courses in management and organizational behavior. She received her PhD in Organizational Leadership from The Chicago School of Professional Psychology, where she also teaches courses in the MA in Industrial and Organizational Psychology program. Kate's dissertation research focused on knowledge management processes, and examined the nature of tacit knowledge exchange as well as the formative role of the organizational leadership in knowledge management programs. Kate is currently a board member of the Academy of Management's Organization Development and Change division, a board member of ARMA Chicago, and has been a board member of KM Chicago since 2014.

Logistics

Wednesday, April 20, 2016
5:00 PM - 5:30PM Networking

5:30PM - 6:30PM Workshop

McDonnell Boehnen Hulbert & Berghoff LLP

300 South Wacker Drive, Suite 3100, Chicago

(One-half block from Union Station)

6:30PM After Action Review (No Host Refreshments)

Knowledge Management and Information Governance

Join KM Chicago and ARMA Chicago on March 8th!

Knowledge Management and Information Governance: Incorporating IG and KM in Organizational Learning Programs and Implementations

Valeria L. Hunter, Principal Consultant

Hunter Knowledge and Insights, LLC

Learning organizations with continuous improvement programs utilize networks, communities of practice, discussion forums, and lessons learned systems to implement best practices for performance improvement. Incorporating governance in the workflow of these systems and processes can be a challenge, and getting it right adds complexity and credibility that can make or break your knowledge management program. Valeria Hunter will share her experience of actual implementation during her nearly ten years in Knowledge Management and Organizational Learning at one of the a global energy corporation and discuss the benefits, challenges and methods to incorporate information governance principles.

Location:
East Bank Club
500 N Kingsbury St, Chicago, IL 60654

10AM - Registration
10:30AM - Presentation
12-1PM- Lunch and Networking

Cost: $35 for ARMA members / $45 for ARMA non-members

*note a dial-in option is also available ($10 for members and $20 for non-members)

Details at Chicago ARMA Events

RSVP: armaadmin@armachicago.org

KM Practices within Learning Organizations

In a learning organization, leaders are designers, stewards, and teachers. 

They are responsible for building organizations where people continually expand their capabilities to understand complexity, clarify vision, and improve shared mental models – 

that is, they are responsible for learning.
 - Peter Senge

KM Chicago & Chicagoland HDI Present

Knowledge Management Best Practices
within Service Orientated Learning Organizations

Thursday, September 17, 2015
11:30 AM – 3:00 PM (lunch included)

McDonnell Boehnen Hulbert & Berghoff LLP

300 South Wacker Drive, Suite 3100, Chicago

(One-half block from Union Station)

Register Today

  

Knowledge management is an absolute requirement to improve outcomes and enable an organization to make better decisions faster. It fosters service expansion, and service personalization, yet often it is considered optional, and either skipped-over or done poorly. Knowledge management is more than just the creation of a knowledge base and the use of a KM tool—it’s a critical inline process for capturing and leveraging essential assets of an organization. This workshop will discuss the challenges of implementing knowledge management in a service oriented, and how you can successfully get others to support this initiative. You will also learn how BP, number six on the Fortune Global 500 list, exercises KM processes worldwide to generate competitive advantages, and yield enormous profits while improving outcomes and efficiencies. 

 Key Takeaways:

• Learn how to capture knowledge in the context of the customer
• Learn about the principles of a Learning Organization
• Learn about KM Practices in use at BP to create and retain knowledge
  “Unleashing the Power of Learning: An Interview with British Petroleum’s John Browne,” Harvard Business Review 

· 

Valeria Hunter will present "Learning Organizations in Practice" -LinkedIn 

Learning organizations with continuous improvement programs utilize networks and communities of practice to implement best practices for performance improvement. What does that even mean? Does it work and what’s the value? Beyond a bunch of buzzwords, Valeria Hunter will separate the wheat from the chaff based on actual implementation in her nearly ten years in Organizational Learning at one of the global integrated oil majors as well as her interpretation of case studies from other industries.

Rick Joslin will present “KM Best Practices within Service Management“ -LinkedIn

Through this workshop, you’ll gain a practical understanding of how to integrate the capture, structure, and re-use of knowledge into the incident management process so as to improve service effectiveness and efficiency. 

About the Speakers:

Valeria Hunter has recently retired from her role at BP plc as the lead of Organizational Learning for Downstream Projects where she devised an organizational learning strategy and implemented various knowledge management processes, systems and tools for her internal international refining, petrochemical, pipeline, lubricants and other downstream clients. Valeria spent a total of seventeen years at BP in a variety of businesses and roles that also include project management in alternative energy, business development in oil pipeline transportation, and project portfolio management. Prior to joining BP, Valeria worked in the energy industry as a Senior Research Engineer at the Pacific Northwest National Laboratory (PNNL), operated by Battelle Memorial Institute in Richland, Washington. During her time at PNNL Valeria collaborated on and is co-author of a book chapter, several papers and presentations on various aspects of the clean-up of radioactive wastes at the Hanford site in Washington State.

Rick Joslin is the Executive Director of Certification & Training for HDI. He is a certified Knowledge-Centered Support (KCS) instructor and has guided organizations through the implementation of KCS. Formerly, Rick was the VP of Customer Care, VP of RightAnswers.com, and VP of Knowledge Engineering for Service Ware. Rick is the author of the HDI Focus Book on Knowledge Management, the Knowledge Management Maturity Model, and the Knowledge Management chapter in the HDI Service and Support Handbook.

RSVP - Reserve your seat today! 

http://www.thinkhdi.com/

http://www.serviceinnovation.org/

Personal KM: Cutting through Complexity—Building Cathedrals

 

David Stern, Library Director

Presents

Personal Knowledge Management

Cutting through Complexity—Building Cathedrals

Thursday, September 3, 2015

5:00 PM to 7:00 PM

McDonnell Boehnen Hulbert & Berghoff LLP

300 South Wacker Drive, Suite 3100

Chicago, Illinois 60606

Register Today

David Stern, Library Director at Saint Xavier University in Chicago, will deliver an introductory-level presentation on key considerations for Personal Knowledge Management (PKM). David will demonstrate processes in multi-media materials capture, organization, and sharing. He will discuss software applications for individual and organizational implementations, with possibilities from simple free software tools that can be used by individuals to catalog research findings to create sophisticated competitive intelligence platforms that require significant organizational resources. His examples will utilize Zotero and Diigo tools, and he will extend these concepts to address some linking across social media tools. He will also mention enterprise considerations such as taxonomies for sharing data using the Microsoft SharePoint Portal Services.

At this meeting you will be introduced to core KM concepts in Personal Knowledge Management including:

• Rapid capture, organization, and sharing of citations, web resources, text, audio, and video
• Considerations in the creation of solo PKM catalogs
• Review desktop applications and web services in Zotero and Diigo, respectively
• Considerations in enterprise taxonomies and social networks in SharePoint

About the Speaker

David Stern is the Library Director at Saint Xavier University in Chicago. He was Associate Dean for Public Services at the Milner Library of Illinois State University, and before that the founder and principal of Maximize Information, a firm specializing in advanced information discovery techniques, enhancing organizational communication, collaboration and knowledge management, and leading organizational reviews and project management initiatives to find service quality improvements. Prior to this consulting experience, he was the Associate University Librarian for Scholarly Resources at Brown University, the Director of Science Libraries at Yale University and he has also worked as a general librarian, a medical librarian, and a science librarian in centralized and departmental libraries. In addition, he has taught library science graduate courses (University of Illinois and Southern Connecticut State University) and serves as a consultant and advisor to a number of professional societies and commercial publishers and online services. He has degrees in Biological Sciences (University of Connecticut), History & Philosophy of Science (Indiana University), and Library Science (Indiana University). Full online cv.

Contact Information

stern@sxu.edu

773-298-3350

RSVP Online on Eventbrite

Summer Socials Continue (AAR)

After Action Refreshments
The Friday afternoon Summer Socials continue for the KM community at South Branch Tavern & Grille. Please join us on Friday July 31, 2015 Updated!  from 4:00 to 7:00 PM. This is an updated date! 

Other Dates Include:

• August 21, 2015 4:00 PM
• September 25, 2015 4:00 PM

It's a casual event, so look for us (name tags and signage) hanging around the fireplace, or corner of the patio bar. Everyone is invited--KM Chicago members, friends, consultants, and vendors; anyone who believes in knowledge management. Come out on Friday to dissect KM, Systems Thinking, SNA, SECI, BA, and Organizational Learning! 

South Branch Tavern & Grille is located at 100 S. Wacker Dr., Chicago, IL 60606 which is situated within two blocks of Union Station and Ogilvie. Before you leave for home, come by to say hello. 

MORE INFORMATION HERE

Becoming Knowledge Aware Enterprise Wide

Meet Paula Long and Dr. Anthony J. Rhem

Wine  |  Hors D’Oeuvres  |  Thought Leaders  &  You

Join the community of knowledge managers, information architects, and librarians, along with ​Hipskind consultants, ​DataGravity ​executive leadership, and KM Chicago for ​wine, ​hors ​d'oeuvres ​and timely ​discussions on passive capture of corporate ​expertise, and the importance of KM Governance. 

Thursday, July 16, 2015, 5:00 PM to 7:00 PM

Bin 36

161 North Jefferson Street 

Chicago, Illinois 60661

 (312) 995-6560

An inspired wine list… matched with incredible cheese and other well-prepared
New American plates… convivial atmosphere in the contemporary, open space…

Zagat Review

Register for this unique event

Paula Long, CEO and co-founder of DataGravity

Biography and Interview from the Huffington Post
Link to final presentation slides

“Paula is the CEO and co-founder of DataGravity, a company turning data into information... In 2001 Paula co-founded storage provider EqualLogic, resetting the bar on how customers managed and purchased data storage. EqualLogic was acquired by Dell for $1.4 billion in 2008 and Paula remained at Dell as vice president of storage until 2010.”

“Her executive and technical leadership has been extensively recognized, including the New Hampshire High Tech Council Entrepreneur of the Year award, the Ernst & Young 2008 Northeast Regional  "Entrepreneur of the Year" and a national finalist for the same award.”

Dr. Anthony J. Rhem, President of A.J. Rhem & Associates, Inc.
Link to final presentation slides

Author, speaker, professor and consultant, Chicago’s own Dr. Anthony J. Rhem presents research from his new book Knowledge Management in Practice, A Real-World Look at Actual Cases, Techniques and Insights on the Practice of Knowledge Management. Dr. Rhem will narrow his discussion on the imminent concern for KM Governance in the workplace.

Dr. Rhem was educated at Purdue University (BS and NCAA Final 4 champion), DePaul University (MS), and Walden University (PhD). He is actively involved in national and international committees to strengthen KM education and awareness. He consults for financial, insurance, retail, telecommunications, and military organizations. (LinkedIn)

Networking, Socializing and Collaborating

ARMA Chicago | Society of American Archivists | KM Chicago

Joint Event to Foster Opportunities to Connect

Wednesday, July 15, 2015 at 6:00 PM

Quartino Ristorante

626 N State St, Chicago

Italian | River North

Join ARMA Chicago, Society of American Archivists and Knowledge Management Chicago for a free

networking event. This joint event is a great opportunity to connect with colleagues across professions of records management, information governance, archives, and knowledge management.

(CLICK HERE TO RESERVE YOUR PLACE - RSVP)

ZAGAT rated: "The more people in your party to share dishes, the better" at this "hip", "always crowded" River North Italian where "authentic", "way-above-average" "big and little bites" (including "wonderful house-cured meats"), "many wine options" by the carafe and "genuinely good" service "completely outweigh" the "astounding noise"; the "rustic" bi-level environs can get "tight", but prices are "so reasonable you can go back the next night" – and many do.

A KM Chicago Event - Dr. Arthur Shelley

An Evening with Arthur Shelley
July 2, 2015 from 5:00 - 7:00
at McDonnell Boehnen Hulbert & Berghoff LLP
300 South Wacker Drive, Suite 3100
Chicago, IL 60606

Click here to Register for this Event Today!

KNOWledge SUCCESSion, Building Strategic Capabilities Through Aligned Knowledge Flows

Based on his new book which explores topics on how to bring together aspects of effective knowledge leadership to enhance performance, Dr. Arthur Shelley will present KM Chicago with a lively dialog about Organizational Character, and include a fun game of exploration into how behavioral interactions impact knowledge flows and creativity.

KNOWledge SUCCESSion recognizes that we will willingly share our knowledge and insights with those we trust and respect. It is a process of interactive exchange that stimulates new ideas and becomes a self-perpetuating series of cycles in which people feel valued and are not afraid to “bounce” something untried. Ideas and concepts are nurtured to a point where they are robust enough to justify themselves, but not so much that the weaker ones survive in the longer term. The Darwinian evolution concept of adapt or die applies, and this ensures that the most robust innovations arise in the shortest possible time. Evolving WITH the environment is what makes KNOWledge SUCCESSion such a powerful concept. It facilitates an emergent pathway driven by enabling people to rapidly learn from their own mistakes, and the mistakes of others, providing a greater resilience to external forces.     (Shelley, GLOBE Magazine Ed1, iKMS 01/14, pp 27-30)

Background on the Author's viewpoint

An evening with Arthur Shelley video introduces you to the author and core concepts behind his understanding of organizational management. He does so by discussing his book The Organizational Zoo, A Survival Guide to Work Place Behavior, published in 2006. Shelley will examine how diverse behavior profiles are key to a successful organizations and individuals.

What's your animal? Click this link to help you identify your top four behavior profiles. Are you a piranha in the morning, and mouse at night? Learn more about your inner animal and how your four-legged being morphs from moment to moment in context to the circumstances. 

About Dr. Arthur Shelley

Dr Shelley is a capability development and knowledge strategy consultant with over 30 years professional experience. He has held a variety of corporate roles including managing international projects in Australia, Europe, Asia and USA and is an awarded tertiary educator. He facilitated courses on Knowledge Driven Performance and Project Leadership in RMIT University’s MBA and Master of Project Management programs and Knowledge Management through Open Universities Australia. Arthur is the author two books: Being a Successful Knowledge Leader and The Organizational Zoo, and has written book chapters, articles for academic and professional journals and has a regular blog providing insights from his research about metaphor and behavior.  His new book KNOWledge SUCCESSion will be released in mid-2015. Arthur is regularly invited to international conferences to speak or facilitate workshops on his books and articles or to share experiences as the former Global Knowledge Director for Cadbury Schweppes. He is founder of The Organizational Zoo Ambassadors Network (a professional peer mentoring group), Senior Industry Fellow at RMIT University, former leader of the RMIT MBA mentoring program and co-facilitator of the Melbourne KM Leadership Forum. He has a PhD on the influence of behavior on team interactions and a Master of Science.

Register for this event

KM Chicago Summer 2015 Calendar of Events

Watch for detailed invitations to the following events...

• JUNE 26, 2015 - Sip & Share AAR (After Action Refreshment), South Branch, 4:30 PM
• JULY 2, 2015 - An Evening with Arthur Shelley, KNOWledge SUCCESSion, MBHB, 5:30 PM
• JULY 15, 2015 - ARMA | SAA | KM Chicago Summer Social, Quartino, 6:00 PM
• JULY 16, 2016 - Wine Symposium, Paula Long, Anthony Rhem, Bin 36, 5:00 PM
• JULY 31, 2015 - Sip & Share AAR (After Action Refreshment), South Branch, 4:30 PM
• AUGUST 26, 2015 - David Stern, Personal KM Tools that Work!, MBHB 5:30 PM
• AUGUST 21, 2015 - Sip & Share AAR (After Action Refreshment), South Branch, 4:30 PM
• SEPTEMBER 17, 2015 - HDI & KM Chicago, Organizational Learning, MBHB, 11:30 AM
• SEPTEMBER 25, 2015 - Sip & Share AAR (After Action Refreshment), South Branch, 4:30 PM

Summer Social Series Update

“It was awesome.”

                            -Stefan Lafloer, Multinational Knowledge Leader at AIG

A lively party of knowledge management professionals gathered on Friday, May 29 to help KM Chicago kick off Summer 2015. Members and officers, friends, consultants, and vendors enjoyed each other’s company over drinks and food. It was a welcome respite to the end of a big week; it was our After Action Review (or what some suggested our After Action Refreshment!)

Our next Sip & Share AAR is scheduled for Friday, June 26, 2015 starting at 4:30 PM, at South Branch Tavern & Grille.

Dr. Kate Elgayeva and Valeria Hunter, MLIS

Tony Kunkel, MKM
and Rachel Kaberon MPP MED

Randy Russell, The Evanston Group
and Sheri Mislavsky, MS

John Notta, SoftwareOne, Leo Gomez,
and Stefan Lefloer ECS